Sunday, 26 May 2013
 
 
Mercury Mailroom 1.1
Mercury Mailroom This small utility packs a very useful punch, giving you an easy way to store the answers to frequently asked questions, search through them and then put those answers into the emails you are writing to your customers. It allows you to keep the messages organized in groups, find them as quickly as possible and then with one keypress it switches back to your email program and pastes your message into an email. Emails can be answered in just a few seconds.

The process will typically be as follows:
1) Read the customer's email - press reply
2) Press F11 to switch to Mercury MailRoom (you can use Alt-Tab, or the mouse, but F11 is the fastest way.
3) Search the database for the answer to the customer's question. If you know the "hotword" for the answer then type it in.
4) Press F12 to find the message, switch back to your email program and paste the answer into the email you started writing.
5) Continue editing if you wish, or send the email.

Advanced features include replaceable fields to allow customization each time a message is used and the use of file attachments that can be included with an answer.

The main benefits of Mercury MailRoom are as follows:
+ Speed up the process of answering emails
+ Provide standardized answers to your customers
+ Preserve knowledge - the most effective answers won't leave with your support staff if they are promoted or leave the company
+ Share the knowledge - All tech support staff will be able to answer the same questions with perfect accuracy.
+ Optimized for keyboard use - all the main functions of the programs are designed to be used with a single keystroke, enabling users to answer emails as quickly as they can think of the right answer to send to the customer !


  • Size
1124KB
  • License
Shareware
  • Price
59.95
  • Category
Internet / E-mail
  • Operating System
Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
  • Developer
Mercury Mailroom
  • Download link

 

     
Top Internet / E-mail softs

Signature Creator 1)   Signature Creator 1.11
Signature Creator allows you build your own handwritten and email signatures.
License:Shareware, $19.95 to buy Size: 749KB

WinLIRC 2)   WinLIRC 3
WinLIRC, the Windows 95/98/ME/NT/2000 port of the Linux Infrared Remote Con...
License:Freeware, $0 to buy Size: 3218KB

MailNavigator 3)   MailNavigator 1.10
An e-mail and news client with a powerful message search system.
License:Shareware, $29 to buy Size: 1373KB

NJStar Communicator 4)   NJStar Communicator 2.70
Chinese, Japanese and Korean Language Enabler for English and Western Windows
License:Shareware, $99 to buy Size: 6,051KB

Dark Mailer 5)   Dark Mailer 1.38
Dark Mailer is a super fast bulk email software that sends out at speeds greater than 500,000 emails per hour on a dedicated mailing server
License:Shareware, $499 to buy Size: 0.72 MB

Merak Mail Server Suite 6)   Merak Mail Server Suite 8.0.3
Multiple awards winner mail server with ultimate features and stability
License:Shareware, $3940 to buy Size: 23498KB

Duplicate Email Remover 7)   Duplicate Email Remover 2.15.3
Delete duplicate emails and posts in Outlook and Microsoft Exchange folders
License:Shareware, $24 to buy Size: 2588KB

Dotsmailer Spam Tracer 8)   Dotsmailer Spam Tracer 1.0.0
Find out the city, state and country where spammers and harassers are at
License:Freeware, $ to buy Size: 1.96 MB

Data's Anonymous Mailer 9)   Data's Anonymous Mailer 1.0
Anonymous Mailer.
License:Shareware, $39.00 to buy Size: 4412KB

You've Got Mail 10)   You've Got Mail 1.3 build 1011
Shows Animation and Plays Sound when e-mail arrives.
License:Shareware, $14.95 to buy Size: 4120KB

New Internet / E-mail softs

TrulyMail Standard 1)   TrulyMail Standard 2.0
TrulyMail is a reliable replacement for email which eliminates spam forever.
License:Freeware, $0 to buy Size: 5119KB

TrulyMail Portable 2)   TrulyMail Portable 2.0
TrulyMail is a reliable replacement for email which eliminates spam forever.
License:Freeware, $0 to buy Size: 5932KB

MailMessenger Email Server 3)   MailMessenger Email Server 5.2.3
The MailMessenge Email Server is a high performance, multi-threaded email server
License:Shareware, $149.95 to buy Size: 8412KB

SoftAmbulance 4 Outlook Express 4)   SoftAmbulance 4 Outlook Express 1.68
Recover deleted messages and corrupted Outlook Express databases
License:Shareware, $39.99 to buy Size: 1267KB

Valid Email Verifier 5)   Valid Email Verifier 1.0.0.0
Valid Email Verifier can verify an email address 100%
License:Shareware, $39 to buy Size: 2594KB

Email Arrival Notifier 6)   Email Arrival Notifier 9.2
Be informed of the new email messages arriving from multiple email accounts
License:Shareware, $19.95 to buy Size: 1922KB

PopTransAct 7)   PopTransAct 3.7.3
Process,Extract,Delete,Execute Content : POP Email Accounts Limit of 15 trials
License:Shareware, $19.95 to buy Size: 603KB

E-mail Follow-Up 8)   E-mail Follow-Up 1.8
E-mail Follow-Up can monitor sent messages left unanswered.
License:Shareware, $24 to buy Size: 2552KB

Personal Mail Server Pro 9)   Personal Mail Server Pro 5.3
Fully-featured SMTP/POP3 mail server program to use along with any mail client.
License:Shareware, $69.00 to buy Size: 7629KB

Local SMTP Server Pro 10)   Local SMTP Server Pro 5.3
SMTP server program to send email messages without help of your ISP directly.
License:Shareware, $69 to buy Size: 7629KB